سياسة الاسترجاع

Refund Policy

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Returns
Typically girls, most stores will not allow you a refund on swimwear as it is an intimate item of clothing! However, if you are not happy with your suit, we will give you 48 hours to notify us & you may be eligible to return the items and get a full refund.

If 48 hours have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return & refund, your item must be unused and in the same condition that you received it (please try the bikini on without removing the hygiene sticker or tags). It must also be in the original packaging.

In the case where the bikini is totally in-tact, but the original packaging is missing - a full refund may still be possible if the bikini is totally in tact and not damaged.

*If any makeup marks are on the bikini upon return, no refund can be granted unfortunately ladies!

Additional non-returnable items:
Gift cards

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at nickybikinifit@gmail.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded or returned.

Exchanges (if applicable)
Weexchange items if they are defective, damaged or you would like to exchange your size. If you need to exchange it for the same item, send us an email at nickybikinifit@gmail.com.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. For local exchanges in Dubai, this will be done within 24hours.

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